Monday, October 1, 2012

Blogging as an Effective Communications Tool


Using a blog gives companies a voice and communication venue that they normally wouldn't have.

Some benefits of business blogging include:

  • It allows a company to be where modern consumers are - Online.
  • It makes the consumer feel like they have genuine information they can use to make decisions, It's building a relationship with the brand and with the product. (1)
  • For (larger) companies like Macy's and Wal-Mart to have a true dialogue with their best customers, and, most importantly, provides high-value customers a platform to evangelize a brand. (2)
  • Provides an excellent forum for reaching a highly-targeted audience.
  • Provides a place for content specific information to reside in a central place.
  • Blogs are different than company websites and are much more dynamic.  Especially in the ability to offer two-way communication.
  • Online community for specific people, groups, or interests.
  • Allows for visual aids like pictures or videos while sharing information in an easy to consume format.
  • Blogs allow a company to present a Personal Touch and their own Voice to consumers.
  • Real-time, Instant Communication.
  • Control release of information.
  • Allows for social networking.



(1)“Honda uses Insight blog to build buzz, shape message”  Webb, Alysha = Automotive News, Vol. 83, Issue 6351, Date 3/16/09
(2)Magazine =Women’s Wear Daily (WWD) “Social Media Issue: Does it Drive Sales?” Strugatz, Rachel, Pg. 1 Vol. 204 No. 47 ISSN: 0149-5380

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