- Management can use to communicate with staff
- Reduces face-to-face meetings and memos
- Maintains permanent archive of all policy/procedure updates
- Can substitute bulky training manuals
- Quickly access specific information
- tagging
- searching
- Review from anywhere with internet
- Reduces training time during office hours
- Reduces printing costs
- Less clutter from printed manuals
- Keep in control of senior administrator to ensure continuity
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